Reference

Open MT661 Legal terms before account access

MT661 Legal sets out how we handle account access, wallet checks, personal data and policy changes for Indonesia.

Account conditionsData and cookiesLocal-law access
MT661 Open MT661 Legal terms before account access
CONTACT ROUTES

Contact us when Legal access needs clarity

A direct support route helps you resolve a Legal question before an account step becomes difficult. Send the relevant account phone number and a short description through our support chat, without sharing a password or wallet PIN. We can explain a policy clause, point you to the right request path and check whether a payment receipt is attached to your account.

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Legal questions

Use support chat for questions about eligibility, account conditions or a policy change. We will ask for enough account detail to locate the case, never your password or wallet PIN.

Data requests

Ask support to correct an account detail, explain a stored record or route a deletion request. Include your registered phone number so we can verify ownership first.

Wallet records

If DANA, OVO, GoPay or QRIS status appears unclear, send the receipt reference through the cashier support path. We can compare it with the account record and explain the next step.

DATA PRACTICE

Check how MT661 handles Legal records

We keep this policy area practical: you should know what we collect, why we use it and how to ask for a change.

Account details

We use your registered phone number and submitted account details to identify the account, complete verification and respond to Legal requests. Keep those details current through the account path.

Phone verification

Before account access, our phone verification step helps connect the request to the correct account. If the code does not arrive, contact support rather than sharing it with anyone.

Cookie choices

Cookies may keep your session and policy preferences available between pages. Your browser controls cookie removal, while our support route can explain which site function is affected.

Payment references

For DANA, OVO, GoPay, QRIS and bank transfer records, we use the reference needed to match a receipt with your account. Do not send wallet PINs or full passwords.

Record retention

We retain account and transaction records for the period needed to operate the account, address disputes and meet applicable legal duties. Ask support which record a request concerns.

Policy changes

When Legal wording changes, we update this page and show the effective date. If a change affects your account access or data choice, contact support for clarification before continuing.

Check Legal answers before opening an account

These Legal answers cover the questions we expect before account access: local eligibility, data handling, wallet records, corrections and contact. If your situation is not listed, use support chat with your registered phone number and we will direct the request to the appropriate path.

MT661 Legal covers account conditions, phone verification, data use, cookies, payment references, policy changes and requests to correct or remove eligible records. Access depends on local law.

Access is available where local law permits. Before opening an account, check the conditions shown on this Legal page and complete the phone verification step requested during account access.

Phone verification helps us connect an account request to the correct person and reduce mistaken access. We will not ask you to disclose the verification code, password or wallet PIN.

We use the transaction reference needed to match a DANA or QRIS receipt with your account. Send only that reference through support if a wallet status needs checking.

Contact support chat with your registered phone number and describe the record that needs correction. We verify account ownership first, then explain whether the requested change can be made.

Cookies can remember your session and selected policy preferences. You can remove them through browser settings, though doing so may require you to confirm choices again.

Read the updated Legal page and its effective date, then contact support chat if the wording affects your account. Include the clause or heading so we can respond precisely.