Explore the Legal terms behind account use
Our Legal terms explain who may open an account, what details we request, how phone verification supports account security and how we respond when access is restricted. Eligibility depends on local law, and we may ask you to confirm account details before wallet activity or a
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withdrawal status can be completed. We record the transaction reference supplied through DANA, OVO, GoPay, QRIS, bank transfer or virtual account so our team can match a receipt to your account. We do not describe access as universal; where local law permits, you can use the
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account path shown on our site. If a policy changes, we place the updated wording on this Legal page and identify the effective date. Contact support before opening an account if any condition is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.